GENERAL QUESTIONS

PRICING QUESTIONS

We consider YLM to be more than a website; we consider it a complete solution.

A website has schedules, team rosters, some contact information and usually lots of pictures.  These sites are sometimes sufficient for a single team or very small league but for larger organizations it becomes more of an administrative headache and not very informative. They usually require a volunteer with web experience to update any and all information by themselves and if that volunteer gets busy it is left undone. YLM allows for unlimited administrators to update information through simple web forms and to use tools like reporting and email.

Most websites do not have online registration built into it where the information that is gathered from the parent and child during that process can be used for things like roster assignment and automated emails. Once a parent registers their child into the YLM system, they can be assigned to a team and communicated to via email from the coach or division coordinator. In addition, that same parent/child profile can register the next season or year for the same organization or any organization within YLM.

As far as the look and feel of these websites, they can sometimes look overly busy with fonts, colors and graphics. Unfortunately these sites can make it difficult to locate information. YLM has a consistent look and feel for all organizations so the information can be easily found when required.

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It is true, there are some online tools that have online registration, bulk email capabilities and even allow multiple administrators. YLM believes there are two main features that set us apart from the rest.

The first is one is a PARENT PROFILE CAN HAVE MEMBERSHIP IN MULTIPLE ORGANIZATIONS. YLM believes no other solution can offer parents and administrators the ability to have a single profile that can be part of multiple organizations, whether these organizations are in the same town or not. As long as an organization uses YLM, a parent can use their single profile to register their child. In addition to having a single profile, a parent can have different roles inside each of these organizations. A person may be a parent in one organization, a division coordinator in another and even the organization administrator in a third.

The second feature is the PARENT HOME PAGE. As each parent registers with an Organization, they become part of the overall YLM system as mentioned above. When a parent logs into the system, they are presented with a secure home page that is specific to them. They can view and edit the information they provided during registration for themselves and each of their children. This is especially useful if their email, cell phone or emergency information changes mid-season, they can make the change and anyone using the email or report tool will immediately see the update information.

The parent home page includes a list of open registrations for the organizations they have previously registered for, so they are always aware when new registrations start and end. There is a section which shows each child's membership in a specific League, Division and Team with links to all of the home pages if more information is desired.

The parent home page also has each child's practices and game schedules for their team only. Therefore, you don't have to navigate all over the site to find one, two or three different schedules.

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During the online registration process, there is a section for parents to select a volunteer position or select 'no thank you'. There is no way they can continue without completing this section and although it gives them an option to say no, this step at least makes them think about it.

YLM can also help attract volunteers because they can see how easy it is to assist in maintaining the organization. Once an organization is setup, the same structure is used year after year, the Team names and coaches may change but everything else is relatively the same. Volunteer coaches can see their team information and contact their team via email, simply by viewing the online reports or a few clicks in the email tool. They don't have to worry about gathering the information in spreadsheets and creating their own email groups. Division coordinators can create team rosters and either print team reports for the coaches or allow them access to Team reports. They can create practice and game schedules online and even ask individual coaches to update scores of their games to automatically build the standings.

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There is an annual fee of $120 and a per registration fee of $3. YLM requires all parents and players to be registered within the system. A completed registration is when a parent enters their information, their children's information, selects a division for their child to participate in and selects a payment method.

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Yes, there is a 2.9% + $0.30 transaction fee associated to each credit card payment.

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If the registration was paid through credit card, the organization will receive $93.80, $100 - (($100*2.9%)+0.30)transaction fee - $3 registration fee.

If the registration was paid via check, the organization will receive $97, $100-$3 registration fee.

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The organization does not have to take all of the fees on themselves. Most organizations using YLM have increased their registration fees a few dollars to cover the costs. The parents will benefit with the online registration, a single point of communication available 24/7 and a home page specific to their children's practice and game schedules. In addition, the YLM registration process allows you to change the price per division at anytime during the open registration period. This allows late fees to be enforced and collected. These late fees themselves can sometimes cover the annual cost of YLM

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Each organization will be required to get a Paypal Website Payment Standard business account. This account is FREE of charge and will require a valid bank account to link to. YLM support team will work with each organization on this basic process. Therefore, each registration paid by credit card or an individual's Paypal account, will deposit the money into your organization's Paypal account. Paypal is one of the most trusted E-Commerce sites in the industry and allows you to issue refunds at the click of button as well as generate and download reports

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During the organization setup, YLM requires a credit or debit card which will be securely stored. This card will automatically be billed on an annual basis for the annual fee starting one year after the initial annual fee is made. At the end of every month in which your organization accepts or manually enters a registration into the system, the same credit card will be billed the registration fee.

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